loader image

FAQs

Home > FAQs

frequently asked questions

We offer non-medical home care services, including personal care (bathing, dressing, grooming),
companionship, meal preparation, light housekeeping, medication reminders, and specialized
dementia care

Yes, we provide care around the clock, including live-in and overnight care, to ensure your loved
one is always supported.

If your loved one struggles with daily activities like bathing, dressing, preparing meals, or
remembering medications, home care may be beneficial. We offer a free consultation to help assess
their needs.

Non-medical home care provides assistance with daily living activities and companionship, while
home health care includes medical services like skilled nursing and therapy.

Let us help you care for your loved one

Do You’ve Emergency Case?

2. Home Care Agency vs. Private Caregiver

What’s the difference between a home care agency and a private caregiver?

FeatureHome Care AgencyPrivate Caregiver
Hiring & Background ChecksAgencies screen and train caregivers for safety and reliability.Families are responsible for hiring, screening, and verifying credentials.
Supervision & AccountabilityAgencies provide supervision, ongoing training, and replacement caregivers if needed.Families oversee the caregiver’s work and must find a backup if they’re unavailable.
Cost & PayrollAgencies handle payroll, taxes, insurance, and workers’ compensation.Families manage payroll, taxes, and may need to provide insurance.
ReliabilityAgencies provide backups if a caregiver is unavailable.No guaranteed backup if the caregiver cannot work.
Insurance & LiabilityAgencies are fully insured, protecting families from liability.Families must ensure the caregiver has insurance or risk liability.

If you want a reliable, hassle-free solution, ALYSAN Home Care ensures professional, supervised, and high-quality care for your loved one.

popular question

Caregiver & Staff Questions

Yes, our caregivers undergo professional training and are carefully selected to provide
compassionate, high-quality care.

We conduct thorough background checks, including criminal record screenings, reference checks,
and in-depth interviews before hiring caregivers.

Yes, we match caregivers based on your loved one’s needs, preferences, and personality. If needed,
we can make adjustments to ensure the best fit.

If a caregiver is sick or unavailable, we will provide a qualified backup to ensure uninterrupted care.

Dementia & Memory Loss Questions

No, memory loss and dementia are not the same. Memory loss can occur due to aging, stress, or
medical conditions, while dementia is a progressive decline in cognitive functions, including
memory, reasoning, and communication. Occasional forgetfulness is normal, but dementia-related
memory loss is severe and affects daily life.

Dementia is a general term for cognitive decline that interferes with daily life, while Alzheimer’s
disease is a specific type of dementia. Alzheimer’s is the most common form of dementia,
characterized by memory loss, confusion, and difficulty performing familiar tasks. Other types of
dementia include vascular dementia, Lewy body dementia, and frontotemporal dementia.

Yes, dementia care is one of our specialties. Our caregivers are trained to assist individuals with
memory loss, providing compassionate, patient-centered support.

Our caregivers use techniques such as redirection, structured routines, and engaging activities to
promote safety and well-being for individuals with dementia.

Yes, our caregivers provide medication reminders to help your loved one stay on track with their
prescriptions. However, we do not administer medications.

Our caregivers are trained in de-escalation techniques, patience, and positive reinforcement to
manage behaviors such as agitation, wandering, or confusion.

Cost & Payment Questions

Pricing depends on the level of care needed, the number of hours required, and other factors. We
offer competitive rates and will provide a personalized quote during a consultation.

We can guide you through available payment options, but most non-medical home care is private
pay. Some long-term care insurance plans may cover services.

We accept private pay, long-term care insurance, and other approved funding sources. Payment
plans may be available upon request.

Yes, we typically require a minimum number of hours per visit, but we strive to be as flexible as
possible to meet your needs.

Getting Started with ALYSAN Home Care

Simply contact us for a free consultation. We will assess your loved one’s needs and develop a
personalized care plan.

Yes, we offer a free in-home consultation to understand your needs and recommend the best care
plan.

We can start care as soon as 24-48 hours after the consultation, depending on availability.

Yes, we offer both short-term and long-term care options based on your loved one’s needs.

Our caregivers follow strict safety protocols, including fall prevention strategies, emergency
preparedness, and continuous monitoring of client well-being.

We assess the home environment for safety hazards, assist with mobility, and implement fall
prevention techniques

We provide regular updates, care notes, and direct communication with families to ensure
transparency and peace of mind

Absolutely! We regularly reassess care plans and adjust services as needed to match changing
conditions.

see our latest article

“Personalized home care for a happier, healthier life.”

Choose Live-In Care If:

• Your loved one needs daily help but can sleep safely through the night.
• They benefit from companionship and assistance but don’t require constant monitoring.
• You prefer one consistent caregiver building a trusted relationship.

Choose 24/7 Care If:

• Your loved one wakes frequently at night and needs assistance.
• They have dementia, high fall risk, or medical needs requiring continuous supervision.
• You need a team of caregivers providing uninterrupted care with no gaps.

see our latest article

“Personalized home care for a happier, healthier life.”